Terms of Service
These Terms govern your use of Apex — Junior GCSE ("Apex", "we", "us"), the website at apexacademy.co.ke and the learning application (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
1. Who can use Apex
Apex is a study companion for Key Stage 4 (GCSE-level) learners. If a learner is under 16, a parent or legal guardian must create and manage the account, and is responsible for the learner's use of the Service and for these Terms. By setting up an account for a child, you confirm you are their parent or guardian and consent to their use of the Service.
2. Accounts & verification
- You must provide a valid email address. We verify it with a one-time passcode (OTP) sent to that address before an account is activated.
- Keep your login details secure; you are responsible for activity on your account.
- Provide accurate information and keep it up to date.
3. Plans, features & pricing
Apex offers a free Taster and three paid monthly plans. Prices are in US dollars (USD) and billed per month via PayPal.
| Plan | Price | Includes |
|---|---|---|
| Taster | Free | Today's lesson and Unit 1 of English, Maths & Science; self-checked practice. |
| Bronze | $8 / month | Full access to all course content; progressive section unlocking; end-of-topic assessments; student forum. |
| Silver | $12 / month | Everything in Bronze, plus two exam papers marked by official examiners and a parent progress dashboard. |
| Gold | $16 / month | Everything in Silver, plus priority examiner feedback (within 48 hours), a monthly 1:1 tutor check-in, downloadable revision packs and priority support. |
We may change plan features or prices. Where prices change for an existing subscription, we will give reasonable notice, and the change will take effect at your next billing cycle. Your current features remain available for the period you have paid for.
4. Payment
- Paid plans are billed monthly in advance through PayPal. By subscribing you authorise this recurring charge until you cancel.
- Payments are processed by PayPal. We do not receive or store your card or bank details.
- Prices are exclusive of any taxes that may apply in your jurisdiction.
5. Cancellation & refunds
- You may cancel at any time; your plan then remains active until the end of the current paid period and does not renew.
- 14-day money-back guarantee: if you are not satisfied, contact us within 14 days of your first payment for that plan for a full refund.
- Refunds are not generally given for partial months after the 14-day period, except where required by law.
6. Examiner marking service
Silver and Gold include marking of two exam papers per billing period by experienced examiners to exam-board standards, returned with written feedback. Gold papers receive priority turnaround (target within 48 hours; Bronze does not include marking). Marking is a professional assessment for learning; it is not a guarantee of any grade in a real examination, and marks are indicative. Submissions must be the learner's own work.
7. Parent monitoring
On Silver and Gold, a parent or guardian may link to a learner using a one-time code to view progress in a separate, private parent dashboard. This view is read-only and is deliberately not surfaced in the learner's study interface. Monitoring must be of your own child, with their awareness as appropriate to their age; do not use it to access another person's account without authority.
8. Acceptable use & the student forum
- Use Apex for lawful, personal, educational purposes only.
- The student forum is for respectful peer learning. No harassment, bullying, hate speech, spam, sharing of personal contact details, or posting others' work as your own.
- We may moderate, edit or remove content and suspend accounts that breach these Terms.
- Do not attempt to disrupt, reverse-engineer, scrape or gain unauthorised access to the Service.
9. Intellectual property
All course content, text, questions, mark schemes, designs and branding are owned by or licensed to Apex. You receive a personal, non-transferable, non-exclusive licence to use the content for your own study while your plan is active. You may not copy, resell, publish or redistribute the content, except printing worksheets for personal use.
10. Educational disclaimer
Apex is an independent study aid and is not affiliated with or endorsed by AQA, Edexcel, OCR or any exam board. Specification references are indicative and should be checked against each board's current official specification. We do not guarantee any particular examination outcome.
11. Availability & changes
We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free, and we may update, suspend or discontinue features. We will try to give notice of significant changes.
12. Limitation of liability
To the extent permitted by law, Apex is provided "as is". We are not liable for indirect or consequential loss, or for loss arising from your use of, or inability to use, the Service. Nothing in these Terms limits liability that cannot be limited by law. Where we are liable, our total liability is limited to the amount you paid us in the 12 months before the claim.
13. Termination
You may stop using the Service and delete your account at any time. We may suspend or end access if you materially breach these Terms. On termination, your licence to the content ends.
14. Changes to these Terms
We may update these Terms from time to time. We will post the updated version here and change the "Last updated" date; material changes will be notified where reasonable. Continued use after changes means you accept them.
15. Governing law
These Terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction, without affecting any mandatory consumer rights you have where you live.
16. Contact
Questions about these Terms? Email support@apexacademy.co.ke.